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Established in 1982, Quest International, Inc. is a recognized leader in the sales, maintenance, refurbishment, repair and support of COTS, mil-spec, and legacy CRT/LCD monitors, custom display assemblies, military-standard rugged rack-mount display assemblies, power supplies, IT servers and workstations, IT storage equipment and systems integration. Quest International is headquartered in California and has an International facility for providing repairs and sourcing in Europe. Markets served include field deployed rugged transit case systems for military and industrial applications, simulation systems, mobile systems for ground vehicle, ship board and airborne environments, oil and gas, and similar harsh applications. Quest deployed systems into such diverse installations as bomber aircraft to veteran hospital and everything in between.

LCD and CRT Monitors
Quest International is a leading provider of customized and turnkey display solutions, as well as providing component level service for all types of display monitors. Monitors are repaired to OEM specifications at Quest’s depot facility. Replacement of backlights, LCD panels, touch screens and protective panels can be accomplished in Quest’s Class 1000 clean room which houses a laminar flow bench for optimal cleanliness.

Quest International provides quality service for Cathode Ray Tube (CRTs) re-manufacturing and CRT monitor repair for all monochrome and color picture CRTs. Quest International’s CRT experts specialize in replacing and repairing tubes that are no longer available.

Quest expertly re-manufactures LCD and CRT monitors used in the following applications:

• Military & Government
• Simulation Systems
• Radar Systems
• Digital Imaging & High Resolution Graphics
• Broadcast
• Industrial
• Public Utilities
• Medical

IT Servers, Workstations, and Peripherals
As a global leader in the sales,  service and maintenance of IT hardware, Quest International is your single-source, complete solution provider. Quest brings together our vast business knowledge base and information technology expertise to offer 24×7 onsite field service on all IT equipment.

Quest provides sales, on-site maintenance and depot repair services for all leading server, networking
and storage manufacturers.

Component Repair
Quest International is currently supporting the US Navy, US Air Force and the US Coast Guard with the repair of various custom circuit boards and power supplies used in weapons systems consoles and shipboard qualified racks. End-of-Life equipment, including life cycle support on programs no longer supported by the OEM/defense contractor are provided.

Test and Evaluation or Verification
Quest International, Inc. has the capabilities to trouble shoot and repair down to component level, using various diagnostic tools, and then provides compliance testing upon completion of repairs.

Quality Management System (QMS)
Quest International, Inc. is an: ISO 9001:2008; 13485:2003; 14001:2004, ANSI/ESD S20.20-2007 Registered,
FAA Certified: Part 145 Certificate Number: QIGR622Y, EASA Certified: Part 145 Certificate Number:
145.5909

Customer Service
Quest has a customer service department and program to assist its customers with an ongoing support requirements needed. This too is part of Quest’s ISO process and includes a complete CAPA (Corrective Action & Preventive Action) program.

Quest International, Inc. can design and implement a repair or maintenance program suited perfectly to match each organization’s needs.

Services offered by Quest International include:
• Depot repair programs
• Advance Exchange programs
• Nationwide coverage agreements
• OEM certified engineers
• Warranty support
• Service Level Agreements (SLAs)
• 24x7x365 support available on all IT equipment
• Contracted preventive maintenance (PM) scheduling
• On-site parts stocking of high failure-rate parts
• Local and regional parts stocking
• Fully tested OEM parts
• Automated error notification
• Time and material (T&M) services
• Remote monitoring and analysis
• Firmware updates

Products
Ruggedized, mil-spec rackmount and stand alone LCD & CRT display systems, power supplies, rugged rackmount and other IT workstations, custom system design and manufacture.

Clients
US Army, Air Force Navy, Marine Corps, Northrop Grumman, Boeing, Lockheed Martin, General Dynamics, JPL, Rockwell Collins.

Notable commercial customers
include Siemens, General Electric, Honeywell, Toshiba and Philips.